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Address
Jl. May. Jend. Sungkono 120, Surabaya 60256,
Indonesia
 Shangri-La
Hotel, Surabaya is situated just 20 minutes from the international
airport and close to the tollway, giving easy access to the central
business and downtown shopping areas, connecting to all the major
industrial and commercial districts. The 389-room 5-star deluxe
hotel boasts the largest ballroom and meeting facilities in Surabaya.
Complementing this with a host of fine restaurants and bars, a Horizon
Club executive floor and full-fledged recreational facilities, Shangri-La
Hotel Surabaya is truly a class of its own.
 Accommodation
389 guest rooms and suites including 55 Horizon Club rooms, 47 interconnecting
rooms and 142 non-smoking rooms.
Each of the Shangri-La Hotel's guest rooms and suites has been tastefully
decorated and designed to give you maximum comfort, privacy and
relaxation throughout your stay.
 Guest
Room Features:
- Computer Dataport
- Voice Mail
- Satellite/Cable Television
- International Direct Dial Telephone
- Electronic Safe
- Mini-bar
- Coffee/Tea Making Facilities
- Full-size Executive Writing Desk
- In-house Movie Channels
For the discerning executive, the exclusive privileges and extra
level of personalized services of the Horizon Club await.
 
Horizon Club
The more you travel, the more life's little luxuries become absolute
necessities. And so Shangri-La has created an exclusive retreat
where today's frequent business travellers can experience a higher
standard of accommodation, personalised service and a host of special
privileges and amenities. We call it the Horizon Club. Available
at most hotels, our Club floors offer you all of the following benefits:
- Club Floor Check-in and Check-out
On arrival, a Guest Relations Officer will personally escort you
to the Club Lounge where your check-in will be handled smoothly
and quickly.
- Deluxe Guest Room
Horizon Club floor rooms offer the ultimate in comfort and convenience.
Thoughtful little extras include a private facsimile machine,
personal voice mail and an executive size desk.
- Lounge Facilities
In addition to business services and private meeting rooms, the
exclusive Club Lounge provides a wide selection of newspapers,
magazines, books and board games.
- Complimentary Buffet Breakfast
A sumptuous buffet breakfast is served every morning in the Club
Lounge.
- Newspaper and Fresh Fruits
Every day, a selection of fresh tropical fruits is replenished
and delivered to your room together with an international newspaper.
- Free Suit Pressing and Shoe Shine
Once you've settled in, the Club's friendly, attentive staff will
arrange for your suit to be pressed and your shoes to be shined.
- Purser Service
During your stay, the Club Purser is on hand to respond to your
needs, from onward travel and hotel reservations to shopping and
entertainment arrangements.
- Complimentary Beverages
Throughout the day, you can help yourself to free fruit juices,
soft drinks, tea and coffee. In the early evening, enjoy refreshing
cocktails on the house.
Shangri-La, Surabaya offers a wide range of services and facilities
to cater to all needs and desires. From the business center, with
fully-equipped meeting and conference facilities to health and recreation
facilities, we ensure our guests a most enjoyable stay.
Our services and facilities include:
- 24-hour Room Service
- Baby-sitting/Child Care
- Butler Services in Suites (Surabaya and Bali Suites)
- Cable/Satellite Television
- Car Rental Services
- Clinic
- Complimentary Shoe Shine Service
- Conference Facilities
- Delicatessen
- Drugstore/Minimart
- Express Check-in and Check-out
- Facilities for the Handicapped
- Fax Machine in Rooms (suites only)
 Florist- Gift Shop
- Hair/Beauty Salon
- IDD
- In-room Internet Access
- Laundry & Valet Services
- Non-smoking Rooms
- Parking Facilities
- Pastry Shop
- Postal/Parcel Services
- Safe Deposit Box
- Taxi & Limousine Services
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